Website Privacy Notice (GDPR compliant)

Effective Date: January 2025
Owner: Farm Fresh Pet Foods
Website: https://FarmFreshPet.com

Thank you for visiting https://FarmFreshPet.com (“Website,” “Site,” “Service”), owned and operated by Farm Fresh Pet Foods (“Company,” “we,” “us,” or “our”).

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, your rights, and the choices available to you.

By accessing or using the Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide to Us

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Billing details (processed through third-party secure payment processors)

  • User-submitted content (forms, surveys, messages)

  • Account information (if you access membership or login areas)

1.2 Information Collected Automatically

When you visit the Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on Site

  • Referring/exit URLs

  • General geolocation (approximate; not precise)

This information is gathered via:

  • Cookies

  • Pixels

  • Analytics tools

  • Server logs

  • Behavioral tracking tools

See Section 8 (“Cookies & Tracking Technologies”) for more details.

1.3 Information from Third Parties

We may receive information from:

  • Payment processors

  • Email marketing platforms

  • Advertising platforms (Meta, Google, TikTok, etc.)

  • Event platforms (Zoom, Webinar systems)

  • Social media accounts you voluntarily connect

We do not purchase personal information from third-party data brokers.

2. How We Use Your Information

We may use your information for:

2.1 Communication

  • Responding to inquiries

  • Customer support

  • Transactional notifications

  • Providing updates and promotional content

  • Newsletter delivery

2.2 Website Functionality

  • Improving performance

  • Personalizing user experience

  • Maintaining security

  • Debugging technical issues

  • Monitoring and analyzing trends

2.3 Business Operations

  • Payment processing

  • Marketing and advertising

  • Retargeting and look-alike audiences

  • Lead generation and conversion tracking

2.4 Legal Compliance

  • Fraud prevention

  • Compliance with applicable laws

  • Responding to lawful government requests

  • Enforcement of Terms & Conditions

3. Legal Bases for Processing (GDPR-Compliant)

If you reside in the EEA, UK, or similar jurisdictions, we process your data under one or more of the following legal bases:

  • Consent

  • Contractual necessity

  • Legitimate interests (e.g., analytics, fraud prevention)

  • Legal compliance

You may withdraw consent at any time by contacting:
[email protected]

4. How We Share Your Information

We may share information with:

4.1 Service Providers

These may include:

  • Payment processors

  • Email autoresponders

  • CRM and marketing automation tools

  • Analytics platforms

  • Cloud hosting services

  • Membership/learning platforms

All service providers contractually agree to maintain confidentiality and use your data only for operational purposes.

4.2 Advertising & Marketing Partners

We may use data with advertising platforms solely to deliver ads relevant to your interests.
Examples include:

  • Google

  • Meta (Facebook/Instagram)

  • TikTok

  • LinkedIn

  • Pinterest

You may opt out of targeted advertising at any time (see Section 9).

4.3 Legal Compliance

We may disclose information where required to:

  • Comply with applicable law

  • Respond to subpoenas or court orders

  • Protect our rights, privacy, safety, or property

  • Investigate suspected fraud or illegal activity

4.4 Business Transfers

If we undergo acquisition, merger, asset sale, restructuring, or dissolution, your information may be transferred as part of the transaction.

We do not sell your personal information under traditional definitions.

5. Data Retention

We retain your data only as long as necessary:

  • To provide services

  • To comply with legal obligations

  • To maintain business records

  • To prevent fraud

You may request deletion at any time (see Section 9).

6. Data Security

We implement administrative, technical, and physical safeguards including:

  • Secure encryption (HTTPS)

  • Limited employee access

  • Password-protected systems

  • Secure third-party hosting

  • Regular monitoring

No system is 100% secure; you use the Website at your own risk.

7. Children’s Privacy (COPPA)

We do not knowingly collect information from children under 13.
If we discover such data has been collected, we will delete it promptly.

8. Cookies & Tracking Technologies

We use cookies, pixels, tags, and analytics tools to improve:

  • Functionality

  • User experience

  • Security

  • Advertising relevance

  • Traffic measurement

You may read our full Cookies Policy (included in your Legal & Policies page) for details.

You may disable cookies using your browser settings.

9. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

9.1 Access

Request the personal information we hold about you.

9.2 Correction

Request correction of inaccurate data.

9.3 Deletion

Request deletion of your personal information (where not legally restricted).

9.4 Opt-Out of Marketing

You may unsubscribe from emails anytime using the link provided or contact:
[email protected]

9.5 Do Not Sell or Share My Information (California Residents)

See the California CCPA/CPRA Addendum in the Legal & Policies section.

9.6 Withdraw Consent

Where applicable, you may revoke consent at any time.

9.7 Authorized Agent (California Only)

You may designate someone to make privacy requests on your behalf.

9.8 EU/EEA/UK Rights

Includes portability and objection to processing.

10. International Transfers

If you access our Website from outside the United States, you understand your data may be transferred to and processed in the United States, where data protection laws may differ from your region.

11. Third-Party Links

Our Website may contain links to third-party sites. We do not control their content or practices and are not responsible for their privacy policies.

Please review those sites independently.

12. Dispute Resolution, Arbitration & Jurisdiction

Except for intellectual property claims, all disputes relating to this Privacy Policy are subject to confidential, binding arbitration.

  • Arbitration City: Fort Lauderdale, Florida

  • Governing Law: Florida

  • Each party bears 50% of arbitration fees

  • No class actions or consolidated claims

You waive the right to litigate disputes in court (except to enforce arbitration or for IP claims).

13. DMCA Compliance

For copyright-related matters or removal requests, contact:

DMCA Agent:
[email protected]

See full DMCA procedures in our Legal & Policies section.

14. SMS Communications and Consent

By voluntarily providing your mobile phone number through one of our website forms, you consent to receive SMS text messages from us related to your inquiry, account, or relationship with our business.

These messages may include:

  • Marketing promotions and special offers

  • Appointment confirmations and reminders

  • Customer service communications and important account updates

Message frequency may vary depending on your interactions with us.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will no longer receive SMS messages except for messages necessary to process your opt-out request. To receive messages again after opting out, you may opt in through one of our website forms or otherwise provide new consent.

For assistance with our SMS program, reply HELP to any message or contact us using the information provided elsewhere in this Privacy Policy.

Standard message and data rates may apply based on your mobile carrier's plan.

15. SMS No Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes take effect immediately upon posting on this page.

If material changes are made, we may notify you via:

  • Email

  • Website banner

  • Account notifications

17. Contact Us

If you have questions, access requests, correction requests, or concerns regarding this Privacy Policy, contact:

Email: [email protected]
Mailing Address: 4871 SW 35TH Terrace, Fort Lauderdale, FL 33312
Phone: +1 (754) 216-7577

We respond to privacy-related inquiries in a reasonable time frame.

Farm Fresh Pet Foods

https://FarmFreshPet.com

Phone: +1 (754) 216-7577

4871 SW 35TH Terrace

Fort Lauderdale, FL, 33312

© Copyright: Farm Fresh Pet Foods,
2026. All Rights Reserved.


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